Agibank delivers seamless customer journeys from inquiry to closing as an Agentic Enterprise
August 24, 2026
Explore Agibank’s solution
22,500 inquiries resolved per month with Agentforce
A loan status agent delivers instant updates on WhatsApp, handling routine inquiries autonomously while routing higher-risk cases to service reps.
A single, end-to-end agentic architecture
A superagent orchestrates specialized AI agents so customers can switch from checking on a loan to asking about their account — all in one WhatsApp conversation.
Agentforce helps reps stay focused on closing deals
Agentic sales development qualifies prospects, responds to questions and objections, and delivers sales-ready leads to reps with the context needed to close.
We want to simplify the first contact experience and make service navigation more intuitive and conversational for customers.
Akira Vargas MorishitaService Agents Leader, Agibank
About the company
Agibank is a Brazilian bank combining digital banking with in-person service, offering loans, credit cards, insurance, and investments.
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